Reviews

"Cindy went through our entire homeowners policy getting everything covered at a good price. We added a few things that were not currently covered. We feel we are all set until next year and do it all over again, because things change. Cindy has your back when it comes to home & auto insurance."

"Cindy and her staff are the most amazing and helpful people! Cindy was very informative of all information about policies and made sure I had no questions or concerns before I left! Very helpful and very caring!"

"Have been a client of this office for a long time. Have needed them more in the last year than ever, and they have yet to let me down! Christie, Bailey, Cindy and the rest of the girls are the best there is! Thank you- thank you, for putting up with me this last year. You have no idea how much you all have helped❤️"

"It's a very great company. The staff was very friendly and very helpful with everything I needed. Would recommend"

"Called for a quote and got nothing but the absolute best service! Very personable and welcoming!"

"Cindy has always been great to deal with when we needed to have our vehicle towed."

"Cindy is wonderful and really goes above and beyond for her clients."

"Great experience and great price! Great staff as well!"

"Everyone what's not only very knowledgeable but extremely pleasant to do business with!"

"Cindy Norcross made it very easy for us to review our policies! It was well worth our time to look our coverage. She's an excellent insurance agent."

"Cindy has been so wonderful to work with. She took the time to really get to know what we needed and really went above and beyond. We have all of our business and personal insurance needs through her. If I could give her 10 stars I would! Cindy and team keep up the great work!"

"I am moving to Ohio and joined onto my fiancée policy. They provided much better coverage with a lower premium than my previous policy. Saving quite a bit per year. Cindy and her team were very responsive and answered all my questions. I would highly recommend her as an agent."

"I’ve been doing business with Cindy at State Farm for over 20 years and have always been treated with kindness and respect. A number of years ago we had suffered a house fire and before the fire department had even left, Cindy came out to my house in the middle of the night to get the claim process started. You just don’t get service like that! She truly lived up to their slogan, she was there. And for that small act of kindness, I’ll have State Farm for life!"

"I had an outstanding experience working with Cindy. She went above and beyond during our review of both my current coverage and my future needs. She took the time to walk me through every detail, explained all of my options clearly, and made sure I fully understood each step. Her patience, professionalism, and genuine care for my situations was evident from start to finish.

What impressed me most was how thorough she was, she didn’t rush the process, she anticipated questions I didn’t even know to ask, and she made sure I felt confident in every decision. It’s rare to find someone who combines deep expertise with such a personal touch, but she truly does. I left our meeting feeling informed, supported, and completely at ease.

I’m incredibly grateful for her dedication and highly recommend her to anyone looking for an agent who truly puts their clients first."

"Cindy and her team honestly care about you as a customer. Hands on in every aspect of your policy from writing the policy and if you ever need to file a claim."

"Cindy is a true gem! Not only is she pleasant to speak with, she also has a kind heart and truly looks out for her customers' without trying to upsale and looks out for their best interests. She makes you feel valued, like family."

"We have been part of State Farm a long time and have always appreciated the personal touch and the willingness to explain our policies to us. Cindy is great to work with when policy review comes round too.
Thank you for providing us with excellent coverage. You all are the best at the Norwalk, Ohio location. Thank you.
Doug and Winsome Sprowl"

"Kari from the office is great. Helped me w/ my liability insurance policy, find a cheaper provider for prescription glasses & more. They are all always great & willing to help. State Farm is affordable even cheaper then Geico & Esurance.. Give them a try."

"Cindy Norcross has been my agent for over 30 years. She is amazing representative for State Farm."

"My husband and I made an appointment to see Cindy about combining our home and vehicles. We are both retired now and wanted to save some money. Cindy reduced our insurance cost by more than half what we were paying with separate policies. We now have better deductibles and better coverage. Cindy took time to explain every detail to us and made us feel like family.
I would and WILL recommend her to everyone, and yes I've personally been with State Farm for at least 20 years and yes I have had to make claims, auto and home. State Farm pays the claims in a timely manner without any problems.
Thank you Cindy and thank you to your team.
Jane and Rob"

"Our family's been doing business with Cindy for over 20 years or more we love the insurance that she provides and she's always up front with us. She is definitely an asset to the insurance profession."

"Cindy’s office has been nothing but wonderful since I have had my policies with them. Definitely would recommend to anyone looking for a reliable agent and staff!"

"Cindy's commitment to her clients is outstanding. She is passionate about helping ensure you have the correct coverage not just your home or auto but in so many different aspects or personal items you wouldn't think needs additional coverage. If your looking for insurance or quotes! I highly recommend reaching out to Cindy and her team!"

"Christie at the Cindy Norcross team was able to help me get better coverage AND find some savings! She was great to work with and the quoting process was short sweet and simple. Thank you!"

"Cindy and nicole are the best! Always very helpful and great with follow ups."